Third-Party API Privacy Policy

Soleox Third-Party API Privacy Policy

Privacy Policy

Soleox Third-Party API Privacy Policy

Effective Date: September 22, 2025

This Privacy Policy outlines how Soleox LLC (“Soleox,” “we,” “us,” or “our”) handles data when our software and services are granted access to third-party APIs. We are committed to protecting the privacy and security of data accessed on behalf of our clients.

1. Scope of Policy

This policy applies to data that we collect, use, and process through third-party Application Programming Interfaces (APIs) to provide our software solutions and services to you, our client. This policy is supplemental to, and does not replace, any privacy policy or terms of service of the third-party API provider.

2. Information We Collect and Access

To perform our services, you may grant us access to data from third-party APIs. The specific types of data we access depend on the permissions you configure with the third-party service. This data may include, but is not limited to:

  • Publicly Available Information: Data that is publicly accessible through the API (e.g., business listings, public social media posts).
  • User-Generated Content: Content created by users of the third-party service that you have permission to access (e.g., comments, reviews, messages).
  • Customer and Business Information: Data related to your customers or business operations that you have permission to access (e.g., contact lists, sales data, analytics).

We do not access or collect any data beyond what is necessary to fulfill the services you have requested and for which you have granted us access.

3. How We Use the Information

The data accessed through third-party APIs is used exclusively for the purpose of providing, maintaining, and improving the software solutions and services for which you have engaged us. Our uses of this data include:

  • Automating Processes: Using API data to automate time-consuming and repetitive tasks for your business.
  • Data Integration and Analysis: Integrating data from various sources to provide you with comprehensive insights and business intelligence.
  • Enhancing Software Functionality: Leveraging API data to enable specific features and functionality within our software.

We will never sell, rent, or trade the data we access through these APIs.

4. How We Store and Protect the Information

We take data security seriously and employ a variety of technical and organizational measures to protect the data we access.

  • Limited Access: Access to API data is restricted to authorized personnel who require it to perform their job functions.
  • Encryption: Data is stored and transmitted using industry-standard encryption protocols.
  • Data Retention: We retain data only for as long as necessary to provide our services, and we will delete or de-identify data upon your request or upon the termination of our business relationship, unless otherwise required by law.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

5. Your Responsibilities

By granting Soleox access to a third-party API, you are responsible for ensuring that:

  • You have the legal right and all necessary permissions to grant us access to the data.
  • Your use of our services, including the granting of API access, is in compliance with all relevant laws, regulations, and the terms of service of the third-party API provider.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website or by other means of communication.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@soleox.com

(949) 294-9915

Contact us

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